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Big Mamma · Italian restaurants con molto amore

The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have a great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes– then you've come to the right place. Or maybe you're just a person with heart and a special energy – then we'd love to hear from you too. If you think you "don't have any special qualities," don't worry! We're a young, dynamic team, and we're growing rapidly. Many of our team members who started with us have become chefs or managers in less than a year. And they're on average 28 years old. So, as long as you bring enthusiasm and energy, you've come to the right place. We look forward to meeting you!

Andiamo ?

Latest jobs

Receptionist Supervisor - Birmingham

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.

Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.

We’re now looking for a Reception Supervisor to lead our front-of-house teams at La Bellezza Restaurant in Birmingham!

The role

As a Reception Supervisor at Big Mamma, you’ll be the perfect example of our brand, ensuring every guest receives a warm, professional welcome and a seamless experience.

You will:

  • Lead the host team, maintaining high standards and maximising bookings

  • Resolve or escalate issues and complaints when needed

  • Manage bookings and enquiries using SevenRooms

  • Onboard and train new hosts, supporting floor managers with rota scheduling

  • Solve problems proactively when bookings or service don’t go as planned

  • Create memorable moments for guests with a warm, friendly and professional attitude

  • Support the Events Team in managing enquiries for private hire and events

  • Assist with the coordination and on-the-day organisation of events and private hire

About you

  • Big smile and passion for Italian food

  • High energy, proactive attitude and team spirit

  • Excellent customer service, leadership and communication skills

  • Comprehensive knowledge of floor operations

  • Previous experience as a head host/hostess or reception supervisor

  • Previous experience with SevenRooms

  • Flexible availability, including evenings and weekends

What Big Mamma offers

  • Permanent, full-time position

  • £17,71 per hour + Tronc Point

  • 5-day working week with 2 days off

  • Daily staff meals

  • 15% discount across all Big Mamma restaurants (UK and Ireland)

  • £500 employee referral bonus

  • Wagestream – access your pay between paydays

  • Mental health & wellbeing support (Open Up)

  • Continuous training and career progression

  • Mobility across UK and European venues

Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

United Kingdom
Full time
Apply

Receptionist Supervisor - London

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.

Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.

We’re now looking for a Reception Supervisor to lead our front-of-house teams across our Central London restaurants.

The role

As a Reception Supervisor at Big Mamma, you’ll be the perfect example of our brand, ensuring every guest receives a warm, professional welcome and a seamless experience.

You will:

  • Lead the host team, maintaining high standards and maximising bookings

  • Resolve or escalate issues and complaints when needed

  • Manage bookings and enquiries using SevenRooms

  • Onboard and train new hosts, supporting floor managers with rota scheduling

  • Solve problems proactively when bookings or service don’t go as planned

  • Create memorable moments for guests with a warm, friendly and professional attitude

  • Support the Events Team in managing enquiries for private hire and events

  • Assist with the coordination and on-the-day organisation of events and private hire

About you

  • Big smile and passion for Italian food

  • High energy, proactive attitude and team spirit

  • Excellent customer service, leadership and communication skills

  • Comprehensive knowledge of floor operations

  • Previous experience as a head host/hostess or reception supervisor

  • Previous experience with SevenRooms

  • Flexible availability, including evenings and weekends

What Big Mamma offers

  • Permanent, full-time position

  • £18.21 per hour + Tronc Point

  • 5-day working week with 2 days off

  • Daily staff meals

  • 15% discount across all Big Mamma restaurants (UK and Ireland)

  • £500 employee referral bonus

  • Wagestream – access your pay between paydays

  • Mental health & wellbeing support (Open Up)

  • Continuous training and career progression

  • Mobility across UK and European venues

Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

United Kingdom
Full time
Apply

Host / Hostess (M/F) - Dubai

Big Mamma is a French restaurant group with a passion for Italian cuisine, founded by Victor Lugger and Tigrane Seydoux. Over the past 10 years, we’ve opened 30 vibrant restaurants across France, the UK, Spain, Germany, Belgium, and Italy.

Our mission? To capture the charm and energy of Italy’s most beautiful places, creating unforgettable moments and genuine connections with every guest.

After bringing our warm and lively spirit to cities across Europe and the UK, Big Mamma is now making its debut in the United Arab Emirates with a new BIG OPENING in Dubai.

We’re on the lookout for passionate and motivated team of Hosts / Hostesses to join our brand-new restaurant and be part of this exciting new chapter.

For our BIG TEAMS in Dubai, we are looking for the very best HOST / HOSTESSES 🤩

Your Mission:

  • Welcome each guest with warmth and energy, guiding them on an unforgettable journey through Italy from the very first smile.

  • Manage reservations and table assignments smoothly and efficiently, ensuring a seamless flow and minimal waiting times.

  • Master the restaurant’s menu and wine list inside out, so you can confidently advise and inspire guests in their choices. 

  • Work hand-in-hand with the front-of-house team, supporting waiters and runners to deliver a harmonious, high-quality service.

Our Offer:

  • Guaranteed service charge & tips

  • A meal prepared with love by our team before each service, plus a 15% discount in all restaurants of the Group

  • Plenty of opportunities for professional growth, national and international mobility and much more!

Contract start date:

  • End of February 2026
    Further details will be discussed during the interview.

Big Mamma Group is a company that promotes equal opportunities. Qualified candidates will be considered for employment regardless of ethnicity, political or religious beliefs, gender identity, sexual orientation, physical ability, age, or any other characteristic protected by law.


United Arab Emirates
none
Apply
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Our benefits

Team building activitiesEmployee discountMangiareHealth and Well-beingParental supportFlexible WorkingRelocation SupportMobilityReferral SchemeTraining and career opportunities

(Success) Stories

Filippo Executive Chef (coming soon)

Filippo
Executive Chef
(coming soon)

Virginia Executive Chef (coming soon)

Virginia
Executive Chef
(coming soon)

Sergio Barman (coming soon)

Sergio
Barman
(coming soon)

Simone Sous Chef (coming soon)

Simone
Sous Chef
(coming soon)

Our Values

Ten years ago, we wrote down what we believe to be the values ​​of our project. Since then, they have been the pillars of the story we write every day, as well as the culture of our company. They can be summed up in four meaningful words which serve as a compass for every decision we make, big or small.

Meritocracy

We value enthusiasm and believe that everyone can learn as long as they love what they do. Our teams are young, with an average age of 25, and have incredible career paths. It's the idea of ​​growing together and achieving our dreams collectively that drives us to go further every day.

Authenticity

Authenticity, because passion is more important than experience in our group and because the team is at the heart of the project. These are the notions of sincerity and solidarity that shine through in us, the pride of belonging to such a large family.

Entrepreneurship

We believe that anything is possible. It's possible to pursue big dreams, constantly evolve, and always start over. Optimism and independence are our core values, and we place great importance on remaining flexible, no matter what challenges we face.

Excellence

We want to give every person who enters our restaurant the best moment of their day. We constantly strive to perfect our processes and pay attention to every detail to offer our guests an unforgettable experience. Each new location is an opportunity to further improve our quality and create restaurants that become true institutions.


Big Mamma in 2025 is:

7 countries28 restaurants2,200 motivated people28.7 average age44% women in top management37 nationalities

How to prepare for an interview with us?

Because sometimes a little advice can be useful to avoid big mistakes, here are a few tips to keep in mind before an interview.

Big Mamma · Italian restaurants con molto amore

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