Change people’s life with pizza

Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 10 dernières années, nous avons ouvert les portes de 36 restaurants en Europe (France, Principauté de Monaco, Royaume-Uni, Espagne, Allemagne, Italie, Belgique et Irlande), aux Émirats Arabes Unis (Dubaï) et au Mexique (Mexico City).

Notre mission? Partager l'environnement particulier des plus beaux lieux de la tradition italienne, créer des moments de partage uniques avec nos clients.

Take the lead with La Squadra as an Assistant Manager in Marseille 🇫🇷

Compte tenu du développement imminent des projets Big Mamma, nous recherchons un(e) Assistant(e) Manager pour Splendido, notre restaurant marseillais. Une personne passionnée par l’excellence du service et l’art de l’accueil, qui souhaite contribuer à offrir à chaque client une expérience chaleureuse et mémorable.

Vous reportez au Manager de salle et incarnez nos valeurs d’excellence, de méritocratie, d’entrepreneuriat et d’authenticité au quotidien dans le restaurant.

Vos champs de responsabilités :

Responsable de la qualité du service

• Responsable de l’excellence, régularité et rapidité du service, en accord avec la vision Big Mamma.

• Responsable de l’accueil des clients.

Participe à la performance du restaurant

• Optimiser les rotations des tables / cadence service, efficacité du staff pour redressage.

• Garant du maintien du ticket moyen à l’objectif / briefing staff, demande de formations de vente produits si besoin, suivi performance des CDR et accompagnement individuel.

Assure le bon déroulement des opérations en salle

• Responsable du respect de l’hygiène salle.

• Force de proposition pour le maintien du People Cost en salle.

• Contrôle des plannings de l’équipe.

• Responsable des commandes & des stocks vins, vaisselles, tabliers.

• Responsable de la caisse.

• Responsable du respect du matériel.

Responsable de la réussite de son équipe en salle

• Participation au procès de recrutement des nouvelles embauches.

• Participation à l’intégration des nouveaux arrivants en salle.

• Accompagnement de l’équipe salle au quotidien.

• Acteur majeur de la bonne entente et cohésion de l’équipe.

Notre offre:

• Contrat CDI avec deux jours de repos consécutif.

• Formation continue et nombreuses opportunités d'évolution.

• Possibilités de mobilité internationale dans les restaurants du groupe.

• Avantages Wellpass.

• Mutuelle entreprise ALAN.

• Remboursement 50% des transports.

• Repas du personnel.

• 15% de réduction dans tous les resto Big Mamma.

BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law.

#JoinBigMamma

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza.

In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario,Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin.

This October, we're opening EDMONDO, right in the heart of Bank – our seventh, restaurant in London, and our very first in the City. Inspired by 1930s Milanese glamour,

Edmondo will seat 200 guests across a series of jaw-dropping rooms, a huge central bar and three private dining spaces, with a menu built around towering XL focaccia, fresh pasta,langoustine risotto and the biggest steak selection the group has ever done.

We’re now looking for a passionate Host/Hostess to join our team!

Your Mission

As part of the Big Mamma Floor team, your mission will be to:

• Greet and seat guests, allocate tables and accommodate walk-ins

• Master our bookings system and ensure every enquiry is managed efficiently

• Solve problems proactively when bookings or service don’t go as planned

• Maintain cleanliness, organisation and health & safety standards across the floor

• Support your colleagues during service with a positive, friendly attitude

• Create memorable moments for guests with a warm, professional approach

About You

The ideal candidate can demonstrate:

• Big smile and passion for Italian food

• High energy, proactive attitude and team spirit

• Excellent customer service and communication skills

• Knowledge of online booking systems (SevenRooms is a bonus)

• Previous experience as a Host/Hostess in a busy restaurant

• Flexible availability, including evenings and weekends

Our offer to you

• Permanent, full-time role: £16.21/hour total package (base pay + tronc)

• Daily staff meals served family-style

• 15% employee discount in all UK & Ireland restaurants

• £500 referral bonus for recommending a friend, T&Cs apply

• Mental health & wellbeing support

• Earned Wage Access - unlock your pay between paydays

• Regular training & career growth opportunities

• International mobility with opportunities to work across the group

Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law.

#joinbigmammauki

📍 Berlin, Germany | Full-time | Big Squadra – Big Mamma Group

🍝 Ready to make every guest feel like an Italian VIP?

At Big Mamma, great hospitality is all about the details: a warm welcome, a perfectly timed service, a good recommendation and, of course, plenty of Italian spirit.

We're looking for a passionate Chef de Rang to join one of our restaurant teams in Berlin. With Coccodrillo, Pamela and Circolo Popolare, you'll have the opportunity to find the right match for your experience, personality and ambitions.

If you love taking care of guests, know your way around a busy service and enjoy making people feel genuinely welcome, we want to meet you!

🍷 Your mission

• Take ownership of your section and ensure smooth, attentive and efficient service.

• Welcome and guide guests throughout their experience, creating a warm and memorable atmosphere.

• Take orders, explain dishes and make recommendations with confidence and enthusiasm.

• Coordinate closely with Runners, Hosts and the kitchen to keep service flowing smoothly.

• Anticipate guest needs and handle requests with professionalism and a positive attitude.

• Maintain high standards of service, cleanliness and presentation.

• Contribute to a lively, supportive and energetic team environment.

🤌 What we're looking for

• Previous experience as a Chef de Rang, Waiter/Waitress or in a similar hospitality role.

• A genuine passion for guest experience and excellent service.

• Confidence communicating with guests and making recommendations.

• Good organization and the ability to stay calm during busy services.

• A team player with positive energy, reliability and a hands-on attitude.

• An interest in Italian food, wine and hospitality is a big plus!

🎁 What's in it for you?

• The opportunity to join Coccodrillo, Pamela or Circolo Popolare in Berlin.

• An international team full of energy, personality and Italian spirit.

• Opportunities for growth within a fast-growing restaurant group.

• Continuous learning and development opportunities.

• Daily staff meals — because great hospitality starts with a happy team!

• Staff discounts across all Big Mamma restaurants.

📍 One city, three restaurants, one Big Squadra!

Your experience, preferences and our current team needs will help us find the right restaurant for you.

🇮🇹 Who are we?

Big Mamma is a fast-growing French-Italian restaurant group with more than 30 restaurants across Europe. We bring authentic Italian food culture to life through quality products, generous hospitality and teams full of personality.

Ready to join the Squadra? Let's make some magic happen! ✨

🌍 Equal Opportunities

Big Mamma is proud to be an equal opportunity employer. We welcome applications from all qualified candidates regardless of gender, gender identity or expression, sexual orientation, ethnicity, religion, national origin, disability, age or any other legally protected characteristic.

#JoinBigMamma

Für diese Stelle berücksichtigen wir grundsätzlich Bewerber*innen mit den folgenden Berufsqualifikationen:

Chef de Rang, Kellner, Kellnerin, Servicekraft, Servicemitarbeiter Gastronomie, Restaurantfachkraft, Restaurantmitarbeiter, Waiter, Waitress, Commis de Rang, Demi Chef de Rang, Service Mitarbeiter, Fachkraft Gastronomie, Mitarbeiter Restaurant, Gastronomie Service.