The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have a great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes– then you've come to the right place. Or maybe you're just a person with heart and a special energy – then we'd love to hear from you too. If you think you "don't have any special qualities," don't worry! We're a young, dynamic team, and we're growing rapidly. Many of our team members who started with us have become chefs or managers in less than a year. And they're on average 28 years old. So, as long as you bring enthusiasm and energy, you've come to the right place. We look forward to meeting you!
Andiamo ?
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General Manager
About Ballyhoo Hospitality & Big Mamma Group:
Big Mamma Group and Ballyhoo Hospitality have joined forces in a strategic joint venture to bring a new and ambitious hospitality vision to the United States market.
Big Mamma Group, founded by Victor Lugger and Tigrane Seydoux, has established itself as one of Europe’s most dynamic restaurant groups, with 35 locations and nearly 3,000 team members across Europe and Dubai. More than just a restaurant, Big Mamma is on a mission to create places where hospitality is heartfelt, food is abundant, and the joy in the room is something you feel before you’ve even sat down. Its reputation is built on three pillars: obsessive Italian sourcing, everything made in-house from fresh pasta to gelato, and a people-first culture with the company built around ‘Changing People’s Lives with Pizza’.
Founded by hospitality veterans Ryan and Anna O’Donnell, Ballyhoo Hospitality has become a leading force in Chicago and the North Shore dining scene, known for creating feel-good restaurant experiences through inspired cuisine, vibrant atmospheres, and exceptional service. Its growing portfolio includes acclaimed concepts such as Gemini, Coda di Volpe, Sophia Steak, DeNucci’s, Jackman & Co., and more.
Together, Ballyhoo Hospitality & Big Mamma Group are launching an exciting expansion strategy across the United States, combining Ballyhoo’s deep operational expertise and market knowledge with Big Mamma’s globally recognized restaurant concepts and distinctive brand identity. This partnership marks the beginning of a long-term development project aimed at creating landmark hospitality destinations and delivering unforgettable guest experiences throughout the US market.
JOIN THE TEAM
As part of bringing the joyful hospitality of Big Mamma Group to the US, we’re opening an Italian trattoria in Juno Beach, Florida with Ballyhoo Hospitality. Just steps away from the waterfront, we’re building a passionate team dedicated to delivering exceptional guest experiences in a high-volume and fast-paced environment. Rooted in the DNA of Big Mamma, this restaurant will be entirely unique to South Florida, and deeply inspired by the energy and lifestyle of Juno Beach.
Ballyhoo Hospitality & Big Mamma Group are currently seeking an experienced General Manager to join the opening team of this new restaurant. The General Manager will lead and oversee all restaurant operations, ensuring excellence in guest experience, operational efficiency, financial performance, and team development, while embodying the values and standards of both groups on a daily basis.
YOUR MISSIONS:
Guest Experience & Operational Excellence
Guest Experience: Ensure outstanding hospitality and customer satisfaction across all service moments
Quality Control: Guarantee consistency in food, beverage, and service standards
Service Operations: Lead daily restaurant operations in partnership with the management team
Marketing Collaboration: Partner with the marketing team on activations, events, and brand initiatives
Compliance & Standards: Ensure full compliance with sanitation, safety, and local regulations
Operational Efficiency: Maintain excellence in restaurant appearance, service flow, and overall operational execution
Financial & Administrative Management
Financial Performance: Drive sales performance while controlling labor cost and F&B cost in line with budget targets
Cash Management: Ensure compliance with company cash handling and reconciliation procedures
Payroll & Scheduling: Oversee bi-weekly payroll processing and weekly staff scheduling
Reporting & Analysis: Monitor restaurant KPIs and financial performance to support operational decision-making
Systems & Tools: Utilize restaurant management systems and reporting tools efficiently
Team Leadership & Development
Leadership: Lead teams with integrity, professionalism, and open communication
Culture & Inclusion: Foster a respectful, inclusive, and positive working environment
Recruitment & Onboarding: Support hiring, onboarding, and integration processes in line with company standards
Training & Coaching: Develop and coach management and operational teams to drive autonomy and performance
Team Development: Support internal growth, talent development, and succession planning
Collaboration: Promote strong communication and collaboration between FOH, BOH, and management teams
QUALIFICATIONS:
A minimum of 5 years of experience in leadership roles within the restaurant/hospitality industry is required.
Prior experience in leading new Restaurant Opening Operations.
Proficiency in Restaurant Management and Operations is essential.
Exceptional communication and organizational abilities are a must.
The ability to interact professionally and diplomatically with diverse business partners is expected.
Strong capabilities in managing and interpreting restaurant financials are necessary.
Fluency in Microsoft Office Suite: Word, Excel, PowerPoint
Experience with Restaurant 365, Resy and Toast POS is a plus!
Candidates must be legally authorized to work in the United States
OUR OFFER:
Full time • Competitive salary + bonus
Big Mamma Group & Ballyhoo Hospitality Group are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Runner (H/F)
Big Mamma est un groupe de restauration franco-italien né de l'idée de Victor Lugger et Tigrane Seydoux. Au cours des 10 dernières années, nous avons ouvert les portes de plus de 30 restaurants en Europe (France, Monaco, Angleterre, Espagne, Allemagne, Italie et Belgique).
Notre mission ? Partager l'ambiance particulière des plus beaux lieux de la tradition italienne, en créant des moments uniques de partage avec nos clients.
Tous les jours, plus de 10 000 clients fréquentent les restaurants Big Mamma partout en Europe et bientôt on the Moon ! 🚀
Notre POWER est dans quatre valeurs : méritocratie, authenticité, excellence et entrepreneuriat. Plus de 2000 employés nous accompagnent dans une croissance ultra-dynamique.
Runner 🏃🏽♀️🏃🏻♂️
Tes missions :
Accueillir tous nos clients avec un Big Smile
Connaissance des boissons (carte des vins et des cocktails)
Connaissance de la nourriture (menu et produits)
Être le garant du service en salle : mise en place et débarrassage des tables
Connaissance de l'hygiène et de la sécurité
Rejoins nous si :
Tu es passionné par la culture Italienne et par le service en salle
Tu es dynamique, tu as envie d’apprendre et tu adores le challenge
Tu es une véritable bombe d’énergie et tu adores travailler en équipe
Et surtout tu es motivé!!
Notre offre :
CDI - 35H/semaine avec 2 jours de repos consécutifs
Pourboires hebdomadaires répartis avec toute l'équipe
Remboursement 50% pass Navigo + mutuelle ALAN.
Un repas préparé chaque jour avec amour par notre squadra et une réduction de 15% dans toutes nos tratto
Un abonnement Gymlib pour profiter d'un accès flexible à des milliers de salles de sport et d'activités de bien-être partout en France
De nombreuses évolutions de carrière, mobilités géographiques en France & Europe, AND much more!
Ti aspettiamo!
#joinbigmamma
BIG MAMMA est un employeur offrant l'égalité des chances. Les candidats qualifiés seront considérés pour un emploi sans tenir compte du sexe, de l'identité de genre, de l'orientation sexuelle, de la couleur, de la religion, de l'origine nationale, du handicap, de l'âge ou de toute autre caractéristique protégée par la loi.
#JoinBigMamma
Chef de Partie – Hot Section - Dublin
Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza.
In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin.
Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price.
We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra.
We’re now looking for a passionate Chef De Partie- Hot Section to join our team!
Your Mission
As part of the Big Mamma Kitchen team, your mission will be to:
Run the Hot Section during prep and service
Prepare dishes from scratch, following our recipes and standards
Keep your section organised, clean and service-ready
Support and train new team members
Work closely with Kitchen Management to ensure smooth service
Lead by example with energy, precision and a problem-solving mindset
Follow all food safety and hygiene standards
Support your team during busy services
About You
The ideal candidate can demonstrate:
• Big smile and real passion for Italian food
• Previous experience as a Chef de Partie in a large and busy section
• Excellent knowledge of Italian cuisine
• Strong teamwork, leadership and communication skills
• Proactive attitude and great energy during high volume services
• Flexible availability, including evenings and weekends
Our offer to you
Permanent, full-time role: €16.80/hour total package (base pay + tronc)
Daily staff meals served family-style
15% employee discount in all UK & Ireland restaurants
£500 referral bonus for recommending a friend, T&Cs apply
Mental health & wellbeing support
Regular training & career growth opportunities
International mobility with opportunities to work across the group
Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law.
#joinbigmammauki
Our benefits
(Success) Stories
Filippo Executive Chef (coming soon)
Virginia Executive Chef (coming soon)
Sergio Barman (coming soon)
Simone Sous Chef (coming soon)
Our Values
Ten years ago, we wrote down what we believe to be the values of our project. Since then, they have been the pillars of the story we write every day, as well as the culture of our company. They can be summed up in four meaningful words which serve as a compass for every decision we make, big or small.
Meritocracy
We value enthusiasm and believe that everyone can learn as long as they love what they do. Our teams are young, with an average age of 25, and have incredible career paths. It's the idea of growing together and achieving our dreams collectively that drives us to go further every day.
Authenticity
Authenticity, because passion is more important than experience in our group and because the team is at the heart of the project. These are the notions of sincerity and solidarity that shine through in us, the pride of belonging to such a large family.
Entrepreneurship
We believe that anything is possible. It's possible to pursue big dreams, constantly evolve, and always start over. Optimism and independence are our core values, and we place great importance on remaining flexible, no matter what challenges we face.
Excellence
We want to give every person who enters our restaurant the best moment of their day. We constantly strive to perfect our processes and pay attention to every detail to offer our guests an unforgettable experience. Each new location is an opportunity to further improve our quality and create restaurants that become true institutions.
Big Mamma in 2025 is:
How to prepare for an interview with us?
Because sometimes a little advice can be useful to avoid big mistakes, here are a few tips to keep in mind before an interview.
