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Big Mamma · Italian restaurants con molto amore

The Big Mamma Squadra is a family of over 2,200 people, all of whom share a passion for Italy. Our common goal? To give you the best moment of your day. If you've visited us before, you know that we love creating incredible dishes in a warm, lively atmosphere. If you don't know us yet, then an unforgettable moment awaits you. A company like ours thrives on the unique personalities that shape it. And that's exactly the kind of person we're looking for. If you have a great charisma, if you know little about gastronomy, but pizza is your life, or if you simply have a special talent for recognising pasta shapes– then you've come to the right place. Or maybe you're just a person with heart and a special energy – then we'd love to hear from you too. If you think you "don't have any special qualities," don't worry! We're a young, dynamic team, and we're growing rapidly. Many of our team members who started with us have become chefs or managers in less than a year. And they're on average 28 years old. So, as long as you bring enthusiasm and energy, you've come to the right place. We look forward to meeting you!

Andiamo ?

Latest jobs

Global Marketing Project Manager - (H/F) - Paris

Global Marketing Project Manager

Drive the execution of key marketing projects at group level, combining strong project management, a data-driven approach and a solid strategic mindset.

The role supports local business performance by bringing structure, clarity and expertise to country teams, while ensuring all initiatives are aligned with the brand’s positioning and standards.

It requires close collaboration with local Marketing & Communication teams, Operations, F&B, Digital and Tech teams to deliver efficient, coherent and high-impact marketing execution.


1. Global Customer Journey Projects
  • Build and maintain a comprehensive customer journey mapping, identifying key touchpoints and optimization opportunities.

  • Contribute to the design and deployment of a 360° clienteling strategy, including tools, processes and team training.

  • Support the development of a loyalty program at group level.

  • Lead initiatives such as Fast Pass (WhatsApp customer care, cross-booking flows).

2. Global Brand Projects
  • Manage and animate the e-shop (merchandising, tableware, editorial calendar, product launches).

  • Support the development of brand collaborations and special projects.

  • Contribute to corporate brand strategy and presence, including LinkedIn and awards coordination.

  • Provide hands-on support on major openings, ensuring consistency and execution excellence.

3. Marketing Frameworks & Tools
  • Develop and maintain a group marketing toolbox (CRM, loyalty, promotional mechanics).

  • Create scalable assets for local teams (templates, guidelines, campaign kits).

  • Contribute to the definition of country-level budget frameworks, aligned with key business priorities (openings, launches, strategic initiatives).

  • Structure and manage project workflows (Notion or equivalent tools)

4. Data-Driven Marketing Support
  • Bring a marketing perspective to high-impact business topics (e.g. group menus, specific revenue streams, new offers).

  • Support the development of relevant marketing strategies for these key business drivers.

Profile
  • Minimum 4 years of experience in marketing, project management, ideally in hospitality, lifestyle or premium environments

  • Strong project management skills: ability to structure, prioritize and drive multiple projects simultaneously

  • Highly data-driven: comfortable with performance analysis, CRM, and translating insights into action

  • Solid understanding of customer journey and marketing levers (digital, loyalty, on-site experience)

  • Ability to collaborate effectively with cross-functional teams (F&B, Digital, Tech)

  • Strong organizational skills and attention to detail

  • Strategic mindset with hands-on execution capabilities

  • Good editorial sensibility: able to contribute to messaging and ensure consistency with brand tone and positioning

  • Autonomous, proactive, and solution-oriented

  • Comfortable working in an international, multi-market environment

  • Fluent in French and English

Report to: Head of Global Marketing
Location:
Paris (2° arr)
Start date:
ASAP

BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law.

France
Full time
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Waiter/Waitress - Birmingham

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.

Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.

We’re now looking for a passionate Waiter/Waitress to join our team!

The role

As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.

You will:

  • Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments

  • Master our menu, including dishes, wines and cocktails

  • Open and close your section of the floor with professionalism

  • Maintain cleanliness, organisation and health & safety standards across the floor

  • Support your colleagues during service and contribute to a positive, high-energy environment

  • Create memorable moments for our guests with a warm, friendly and professional attitude

About you

  • Passion for Italian food and excellent customer service

  • High energy, proactive attitude and team spirit

  • Strong communication skills and previous experience as a waiter/waitress in a busy restaurant

  • Flexible availability, including evenings and weekends

What Big Mamma offers

  • Competitive pay: £12,71 per hour + tronc

  • Permanent, full-time position

  • 5-day working week with 2 days off

  • Daily staff meals

  • 15% discount across all Big Mamma restaurants (UK and Ireland)

  • £500 employee referral bonus

  • Wagestream – access your pay between paydays

  • Mental health & wellbeing support (Open Up)

  • Continuous training and career progression

  • Mobility across UK and European venues

Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

#JOINBIGMAMMA

United Kingdom
Full time
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Bartender (M/F) - Barcellona

Big Mamma è un gruppo francese di ristorazione italiana nato dall’idea di Victor Lugger e Tigrane Seydoux. Negli ultimi 10 anni abbiamo aperto le porte di 34 ristoranti in Francia, Principato di Monaco, Inghilterra, Irlanda, Spagna, Germania, Belgio, Italia ed Emirati Arabi.

La nostra missione? Condividere l'ambiente speciale dei più bei luoghi della tradizione italiana, creando momenti unici di condivisione con i nostri clienti.

Siamo alla ricerca di talentuosi Bartender che possano raggiungere le nostre squadre a Barcellona!

I tuoi Obiettivi:

  • Preparare cocktail, caffetteria e bevande di alta qualità con precisione tecnica, creatività e cura nella presentazione.

  • Portare energia, passione e professionalità dietro al banco, accogliendo la clientela con un approccio caloroso e offrendo un servizio d’eccellenza.

  • Conoscere in modo approfondito l’intera drink list, dai grandi classici della mixology italiana alle signature creations, consigliando con sicurezza e competenza il drink più adatto a ciascun ospite.

  • Garantire il costante ordine, rifornimento e pulizia della postazione di lavoro, rispettando i più alti standard di igiene, sicurezza e operatività.

  • Collaborare in sinergia con il team di sala per garantire un flusso di servizio efficiente e un’esperienza ospite impeccabile.

La nostra offerta:

  • Contratto a tempo indeterminato di 40 ore settimanali, su 5 giorni lavorativi con 2 giorni di riposo consecutivi

  • Integrazione al costo totale dell'alloggio (30% di sconto)

  • Mance garantite

  • Un pasto preparato con amore dalla nostra squadra prima del servizio, più uno sconto del 15% in tutti i ristoranti del Gruppo

  • Supporto nella richiesta di documentazione (NIE)

  • Tante opportunità di crescita professionale, mobilità nazionale e internazionale… and much more!

Maggiori dettagli saranno discussi in sede di colloquio.

Big Mamma Group è un’azienda che promuove le pari opportunità. I candidati qualificati saranno considerati per l'impiego senza tener conto di etnia, orientamento politico o religioso, identità di genere, orientamento sessuale, abilità fisiche, età o qualsiasi altra caratteristica protetta dalla legge.

#RelocationBigMamma

Italy
Full time
Apply
View all jobs

Our benefits

Team building activitiesEmployee discountMangiareHealth and Well-beingParental supportFlexible WorkingRelocation SupportMobilityReferral SchemeTraining and career opportunities

(Success) Stories

Filippo Executive Chef (coming soon)

Filippo
Executive Chef
(coming soon)

Virginia Executive Chef (coming soon)

Virginia
Executive Chef
(coming soon)

Sergio Barman (coming soon)

Sergio
Barman
(coming soon)

Simone Sous Chef (coming soon)

Simone
Sous Chef
(coming soon)

Our Values

Ten years ago, we wrote down what we believe to be the values ​​of our project. Since then, they have been the pillars of the story we write every day, as well as the culture of our company. They can be summed up in four meaningful words which serve as a compass for every decision we make, big or small.

Meritocracy

We value enthusiasm and believe that everyone can learn as long as they love what they do. Our teams are young, with an average age of 25, and have incredible career paths. It's the idea of ​​growing together and achieving our dreams collectively that drives us to go further every day.

Authenticity

Authenticity, because passion is more important than experience in our group and because the team is at the heart of the project. These are the notions of sincerity and solidarity that shine through in us, the pride of belonging to such a large family.

Entrepreneurship

We believe that anything is possible. It's possible to pursue big dreams, constantly evolve, and always start over. Optimism and independence are our core values, and we place great importance on remaining flexible, no matter what challenges we face.

Excellence

We want to give every person who enters our restaurant the best moment of their day. We constantly strive to perfect our processes and pay attention to every detail to offer our guests an unforgettable experience. Each new location is an opportunity to further improve our quality and create restaurants that become true institutions.


Big Mamma in 2025 is:

7 countries28 restaurants2,200 motivated people28.7 average age44% women in top management37 nationalities

How to prepare for an interview with us?

Because sometimes a little advice can be useful to avoid big mistakes, here are a few tips to keep in mind before an interview.

Big Mamma · Italian restaurants con molto amore

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