1. Purpose of the Privacy Policy

This Privacy Policy (hereinafter the "Privacy Policy") is intended to define the terms and conditions under which BIG MAMMA SAS (hereinafter "BIG MAMMA") may process personal data of natural persons (hereinafter the "Users") who use the website www.bigmammagroup.com (hereinafter the "Website") and use cookies while browsing the Website.

The Privacy Policy is available at any time in a dedicated tab on the Website and can be downloaded by the User for storage on a durable medium. Any access to and use of the Website by the User constitutes unconditional acceptance of this Privacy Policy.

BIG MAMMA reserves the right to modify this Privacy Policy at any time without notice, particularly to adapt it to changes on the Website or to applicable regulations. Therefore, Users are advised to refer to the latest version of the Privacy Policy before accessing and browsing the Website.

2. Data Controller Identity

For the processing of Personal Data on the Website, the data controller is BIG MAMMA SAS ("BIG MAMMA"), registered with the Paris Trade and Companies Register under number 838 501 773, with the following contact information:

• Headquarters: 36 rue du Sentier – 75002 PARIS (FRANCE)
• Email address: [email protected]

3. Legal Bases and Purposes of Data Processing

Personal Data refers to any information relating to an identified or identifiable natural person.

Under European and French data protection legislation (Regulation EU 2016/679 of April 27, 2016, the "GDPR", and French Law No. 78-17 of January 6, 1978), BIG MAMMA processes Users’ Personal Data only for the purposes and on the legal bases defined below.

1. Order and Online Booking Processing

Users can access the following services via the Website:

• "Click & Collect" (online ordering): SUNDAY
• Online reservations: SEVENROOMS
• Gift card purchases: BON-BON and GIFTPRO

To process the User's order or booking, BIG MAMMA Group companies receive and process Personal Data collected by the relevant service provider.

Legal basis: Article 6.1.b of the GDPR – performance of a contract with the data subject.

2. Private Event and Group Booking Requests

Users may submit requests for private events or group bookings via a contact form. BIG MAMMA collects and processes the following data:

• Name, first name
• Phone number and email address
• Employer identity (for business inquiries)
• Any additional data shared in the message field

Legal basis: Article 6.1.b of the GDPR.

3. Job Application Management

The Website provides access to a recruitment platform operated by TeamTailor. With User consent, BIG MAMMA processes the data received to manage applications.

Legal basis: Article 6.1.a of the GDPR – User consent. Consent may be withdrawn at any time.

4. Newsletter Distribution

Users can subscribe to the BIG MAMMA newsletter. With their consent, BIG MAMMA collects and processes their email address.

Legal basis: Article 6.1.a of the GDPR. Consent may be withdrawn at any time.

4. Data Recipients

Personal Data may be shared with:

1. BIG MAMMA internal teams, under confidentiality obligations.
2. Subsidiaries of the BIG MAMMA Group, strictly for:
3. • Managing orders, reservations, and event requests
   • Managing job applications
4. IT service providers acting as data processors under the GDPR.
5. Administrative and judicial authorities, when required by law.

5. Data Retention

Personal Data is retained only for as long as necessary to fulfill the purposes described in this Policy:

• Online orders: 5 years (accounting records: 10 years)
• Reservations/event requests: 3 years
• Job applications: deleted after the recruitment process or retained for 2 years with consent
• Newsletters: 3 years from the date of collection or last contact

6. User Rights

Users have the right to:

• Access, update, modify, or delete their data
• Restrict or object to processing
• Request data portability

To exercise these rights, Users can contact: [email protected]. Users may also file a complaint with the CNIL (www.cnil.fr).

7. Cookies

1. Definition

Cookies are tools that store data on the User's device, allowing information exchange with the Website. Types of cookies:

• Session cookies (deleted when browser is closed)
• Persistent cookies (remain until expired or deleted)

Retention: maximum of 13 months.

2. Purposes and Use

• Analytics cookies: With User consent, used to measure Website traffic.
• Anonymous statistics cookies: With User consent, used to analyze User characteristics anonymously.

Consent can be withdrawn at any time via browser settings.

3. Cookie Management Providers

BIG MAMMA uses external providers like Google LLC (Firebase, Google Analytics). These providers only use cookies to provide agreed services. Google is Privacy Shield certified (see: https://www.privacyshield.gov/list).

4. Browser-Based Cookie Management

Users can configure their browsers to accept, refuse, or manage cookies on a case-by-case basis. Blocking cookies may disable some features of the Website.

1. Purpose of the Terms of Use

These General Terms and Conditions of Use (the "Terms") define and govern the conditions, methods, and limits for using and accessing the website www.bigmammagroup.com (the "Website") by any user (the "User(s)").

The purpose of the Website is to present the BIG MAMMA Group and its restaurants and to offer a service for ordering and booking at said restaurants.

The Terms are available at any time in a dedicated tab on the Website and may be downloaded by the User for storage on a durable medium. Any access to or use of the Website constitutes unreserved acceptance of these Terms by the User.

BIG MAMMA reserves the right to modify these Terms at any time without notice, particularly to adapt them to developments on the Website or applicable regulations. Users are therefore advised to refer to the latest version of the Terms before accessing and browsing the Website.

2. Legal Notice

The Website is published by BIG MAMMA SAS ("BIG MAMMA"), whose full information is provided below, in accordance with Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy:

• Company form: Simplified joint-stock company with a sole shareholder
• Share capital: €4,950,000.00
• RCS number: Paris Trade Register (838 501 773)
• VAT number: FR 76481863397
• Registered office: 36 rue du Sentier – 75002 PARIS (FRANCE)
• Email address: [email protected]
• Hosting provider: Cloudflare France SAS - 6 Place de la Madeleine, 75008 Paris, France

For any question or request for information about the Website, the User may contact BIG MAMMA at the email address above or by sending a registered letter with acknowledgment of receipt to the above postal address.

3. Access and Navigation

BIG MAMMA implements all technical solutions available to ensure continuous access and optimal browsing of the Website, without being subject to any performance obligation.

Users expressly acknowledge and accept that access and navigation on the Website may be suspended, limited, and/or interrupted, without liability for BIG MAMMA:

• For maintenance or content updates necessary for proper Website operation;
• In case of malfunctions or anomalies attributable to the Internet network, connection, and/or Users’ equipment;
• In case of fraudulent intrusion by third parties and/or viruses into the network, connections, or equipment used by Users;
• In case of force majeure or any event beyond the control of BIG MAMMA;
• For any other reason or action deemed necessary by BIG MAMMA for the proper functioning of the Website.

Users must, at all times, ensure regular maintenance and updating of their IT equipment, operating systems, antivirus software, and browsers used to access and browse the Website.

4. Website Content and Protection

The information, photographs, illustrations, and other materials on the Website are provided solely for informational purposes.

Although BIG MAMMA takes great care to ensure the quality and reliability of such materials, they do not constitute a contractual commitment or warranty, express or implied, regarding validity, completeness, timeliness, or exact resemblance to BIG MAMMA’s products and services.

Hyperlinks to other websites are established with prior and express authorization. These links are provided for User convenience; BIG MAMMA has no control over these websites and disclaims any responsibility for them.

The general structure of the Website, as well as all texts, images, data, and graphic elements—animated or otherwise—comprising the Website, are creations exclusively owned by BIG MAMMA and may be protected under intellectual property law and international treaties.

The Website and its content may not be modified, reproduced, displayed, distributed, or used for public or commercial purposes without BIG MAMMA’s prior written consent.

Reproducing any page of the Website or any of its elements within a frame not belonging to or related to BIG MAMMA, or inserting a page or element of the Website within a third-party site, is strictly prohibited.

5. Services

The Website allows Users to:

• Request group dining or private event services from BIG MAMMA restaurants;
• Subscribe to the BIG MAMMA newsletter.

The Website also provides access to the following services, managed by third-party providers:

• Online meal ordering ("click & collect");
• Online table reservations;
• Job applications;
• Purchasing gift cards.

The hyperlinks to access the above services are subject to the conditions described in Section 3 above.

To use any of these services, Users must follow the instructions provided on the Website.

Users agree to provide complete and accurate information. Otherwise, their requests may not be processed.

In any case, BIG MAMMA, the BIG MAMMA Group companies, and/or their external service providers shall not be held liable if the requested service could not be provided due to a malfunction in accessing or browsing the Website, as defined in Section 2 above.