Join us

🎉 Hello Sales Superstar! 🍾✨

Do you thrive on building relationships, creating unforgettable experiences, and turning opportunities into extraordinary events? We are looking for a Senior Events Sales Manager to join our energetic London team full-time. If you’re passionate about hospitality, love connecting with people, and have a flair for sales and events, this could be your perfect next adventure!

About Us

At Big Mamma Group, we are all about creating joy through exceptional food in a warm, welcoming atmosphere. Our restaurants are a celebration of life, food, and community – a place where creativity meets passion and where every team member is an integral part of our success story. With 8 restaurants already thriving across London, Birmingham, Manchester and Dublin.

Your Mission

As our Senior Events Sales Manager, you’ll play a key role in driving revenue and creating memorable experiences for our guests. From intimate celebrations to large corporate events, you’ll be the face of our events business and the trusted partner for our clients throughout their journey.

You will:

• Identify and secure new business opportunities for corporate, private, and social events.

• Build strong relationships with clients, agencies, and corporate partners.

• Manage the full sales cycle from enquiries and proposals to negotiations and event handovers.

• Conduct venue tours, presentations, and client meetings.

• Create customised event proposals, quotations, and contracts.

• Achieve monthly, quarterly, and annual sales targets.

• Maintain an active pipeline and develop repeat business opportunities.

• Work closely with operations, culinary, and technical teams to ensure flawless event execution.

• Support on-site event coordination when required.

• Monitor deposits, invoicing, and payment collections alongside finance teams.

• Represent Big Mamma at networking events, trade shows, and industry functions.

Who You Are

• Previous experience in events sales, hospitality sales, or event management.

• A natural relationship-builder with outstanding communication skills.

• Commercially driven with strong negotiation and organisational abilities.

• Passionate about delivering exceptional guest experiences.

• Able to thrive in a fast-paced and dynamic environment.

• Proactive, solution-oriented, and highly organised.

• A collaborative team player with a positive attitude.

• Big SMILE! ✨

Our Offer

• Full-time, permanent role.

• Salary: 45k per annum

• Monday–Friday schedule with flexibility based on events.

• 28 days holiday + 8 bank holidays (36 total), plus an extra day off on your birthday 🎉.

• Open Up – free, confidential mental health and wellness support.

• Wagestream – access your wages between paydays.

• Regular training & growth opportunities.

• The chance to grow within one of the most exciting hospitality groups in Europe.

Why Join Us?

At Big Mamma, you’ll be part of a fun, dynamic, and supportive team where your ideas and energy truly matter. You’ll have the opportunity to shape unforgettable guest experiences, build meaningful client relationships, and grow your career in a fast-expanding hospitality group filled with passion, creativity, and ambition.

Ready to create unforgettable moments with us? 💫

Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy restaurants to life across Europe, the UK and beyond.

Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.

We’re now looking for a Food Menu Development Coordinator to join our UK Food & Beverage team and help shape our seasonal food offer across the UK.

Reporting to the F&B Manager UK, you will ensure our menus are aligned with Big Mamma's identity, operationally strong and delivered with consistency across all restaurants.

THE ROLE

You will coordinate the full menu development process, ensuring alignment with Big Mamma’s artistic direction and operational excellence.

You will:

• Drive seasonal menu changes from development to rollout, including testing, structure, pricing and food cost control
• Ensure all menus respect Big Mamma’s food identity, seasonality and B Corp commitments
• Coordinate with chefs, operations, purchasing and communications teams for smooth execution
• Monitor menu performance using key KPIs such as food cost, spend per head and margin contribution
• Analyse dish performance and guest feedback to support future menu decisions
• Conduct benchmarking and food trend research to inspire future offers
• Ensure accuracy of all menu data across systems (recipes, allergens, descriptions, pricing)
• Support special projects including openings, festive menus and seasonal activations

ABOUT YOU

• experience in menu development, F&B coordination or hospitality operations

• Strong understanding of food cost, menu engineering and KPIs

• Highly organised with strong project management skills

• Analytical mindset with attention to detail

• Strong communication skills and ability to manage multiple stakeholders

• Passion for food, seasonality and restaurant culture

• Proactive, solution-driven and comfortable in a fast-paced environment

• Based in London office and travelling to the restaurants in the perimeter UK/Ireland

WHAT BIG MAMMA OFFERS

• Permanent, full-time position
• Salary: £48,000 per year
• 50% employee discount across all Big Mamma restaurants UK & Ireland
• Open Up. Free, confidential mental health and wellness support
• Wagestream. Access your wages between paydays
• Continuous training and real career growth opportunities

BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

Big Mamma est un groupe de restaurants italiens fondé en 2013 par Victor Lugger et Tigrane Seydoux.

Notre mission est de créer des moments de bonheur à partager qui changent la vie du plus grand nombre : de nos clients, de nos équipes, des gens qui travaillent dans la restauration, et de notre planète.

Tous les jours, plus de 10 000 clients fréquentent les restaurants Big Mamma partout en Europe (France, Espagne, UK, Allemagne, Monaco, Italie et Belgique) et bientôt on the Moon ! 🚀

Notre POWER est dans quatre valeurs : méritocratie, authenticité, excellence et entrepreneuriat. Plus de 2000 employés nous accompagnent dans une croissance ultra-dynamique.

BIG MAMMA GROUP, c'est une dingue équipe qui cherche avant tout à faire vivre à ses clients le meilleur moment de leur journée

MISSIONS :

Sous la supervision de la CFO Zone et Responsable RSE, vous occuperez un poste transverse structuré autour de deux piliers majeurs :

Finance & Contrôle de Gestion (50% - Scope Allemagne)

• Reportings mensuels : Aide à la production des états financiers, notamment le F&B. Collaboration étroite avec le manager F&B local pour réconcilier les écarts entre les données opérationnelles et finance et identification de plans d’actions pour les réduire. Gestion des stocks

• Budget & Business Plans : Participation à l'élaboration des budgets et reforecasts

• Suivi des investissements : Suivi des investissements sur les ouvertures et les restaurants existants

• Gestion de projet : Projet d’automatisation des réconciliations Factures / réceptions sur la partie achats

Stratégie RSE (50% - Groupe)

• Certification B-Corp : Collecte et analyse des données pour le renouvellement de la certification, analyse des nouveaux standards, plans d’action pour assurer le prochain renouvellement

• Entreprise à mission : Suivi des KPIs RSE et préparation des comités de mission

• Engagements : Développement et suivi des actions caritatives, reportings ESG, suivi bilan carbone

QUALITÉS REQUISES

• Formation Ecole de commerce

• Intérêt marqué pour la restauration et l'engagement sociétal

• Autonomie et rigueur dans la gestion de projets

• Proactivité

• Capacité à travailler en équipe

• Bonne maîtrise des outils google

REPORT DIRECT

Vous reportez hiérarchiquement au CFO de zone et responsable RSE

LANGUES PARLÉES

Poste en français et anglais. L’allemand est un plus

LOCATION

Poste basé à Paris

DÉBUT CONTRAT

A partir de juillet 26

ÉGALITÉ DES CHANCES

BIG MAMMA est un employeur garantissant l’égalité des chances. Les candidats qualifiés seront pris en considération pour un emploi sans distinction de sexe, d’identité de genre, d’orientation sexuelle, de race, de couleur, de religion, d’origine nationale, de handicap, d’âge ou de toute autre caractéristique protégée par la loi.

🎯 Mission

Maximize revenue performance across Big Mamma restaurants by orchestrating booking optimization, business insights, and revenue-related projects. The Revenue Ops Manager ensures that every revenue lever, from SevenRooms configuration to new booking channels, is fully optimized, while preserving the guest experience and the DNA of Big Mamma.

🚀 Core Responsibilities & Success Metrics

REVENUE OPTIMIZATION & BOOKING PERFORMANCE

• Act as the internal expert for SevenRooms across all restaurants.

• Define, implement and monitor yield strategies.

• Ensure optimized configuration: pacing rules, seating algorithms, dining durations, waitlists, booking flows in coordination with GMs.

• Adjust dynamically based on performance, seasonality, weather and demand patterns.

BUSINESS PERFORMANCE & REVENUE ANALYSIS

• Define and monitor key KPIs across booking, conversion and revenue in coordination with the data team

• Monitor booking and revenue performance at restaurant and group level and analyze data to identify trends and opportunities

• Identify key growth levers (booking mix, channel performance, client mix…)

• Translate data into clear, actionable business recommendations.

OPERATIONS PARTNERSHIP & TRAINING

• Train and support restaurant teams on SevenRooms and revenue best practices.

• Ensure strong adoption and execution.

• Collaborate closely with Ops on performance improvement and peak periods.

MARKETING & WEB PARTNERSHIP

• Support campaigns, events and seasonal activations via SevenRooms setup.

• Monitor and optimize booking performance during campaigns.

• Improve website-to-booking conversion with Web teams.

• Align booking logic with UX and customer journey.

REVENUE PROJECTS & CHANNEL DEVELOPMENT

• Lead cross-functional revenue projects.

• Launch and optimize new booking channels (partnerships, concierge, platforms…).

• Coordinate with Product, Tech and Web teams on tools and integrations.

• Test new initiatives and measure impact.

BRAND PROTECTION & EXPERIENCE QUALITY

• Ensure all revenue initiatives remain aligned with Big Mamma’s DNA.

• Balance performance with guest experience.

• Bring innovative but brand-safe ideas.
  

🧑‍💼 Ideal Candidate Profile

Background & Experience

• 4-8 years experience in revenue, operations, consulting or growth roles.

• Experience in hospitality, retail, marketplaces or similar is a plus.

• Experience with booking tools or digital funnels.

Core Skills

• Strong analytical and business mindset

• Comfortable with data, KPIs, dashboards

• Project management skills. Ability to work cross-functionally and influence stakeholders.

Soft Skills

• Entrepreneurial, hands-on, solution-oriented.

• Strong communication skills.

• Curious and impact-driven.

• Strong cultural fit with Big Mamma.
  

🏆 Success in the Role

• Strong improvement in revenue and booking performance.

• Successful launch of new revenue channels.

• Increased booking conversion rates.

• High adoption of tools and best practices.

• Clear impact on business decisions.

• No compromise on guest experience.
  
  NOTRE OFFRE :

• Poste basé à Paris

• CDI

• Remboursement 50% pass Navigo + mutuelle ALAN (on en parle parce qu'elle est top!) 🩺

• Carte restaurant Swile 🍕

• Un abonnement Gymlib pour profiter d'un accès flexible à des milliers de salles de sport 🏋️

Ti aspettiamo !
Les candidats qualifiés seront considérés pour un emploi sans égard à leur sexe, leur identité de genre, leur orientation sexuelle, leur couleur, leur religion, leur origine nationale, leur handicap, leur âge ou toute autre caractéristique protégée par la loi.