Change people’s life with pizza

Big Mamma Group is an Italian restaurant company founded in 2015 by Tigrane Seydoux and Victor Lugger with one simple dream: changing people's lives with pizza.

In the UK & Ireland, that dream lives in 9 restaurants across 4 cities: Gloria, Ave Mario, Circolo Popolare, Barbarella, Carlotta and Jacuzzi in London, Circolo Popolare in Manchester, La Bellezza in Birmingham, and Gloria in Dublin.

Every plate is 100% homemade, every space is jaw-dropping, and every table gets a huge smile at a fair price.

We believe hospitality is a real career, and we're on the hunt for talents ready to grow with us and bring their own crazy love for Italian food to the Squadra.

We’re now looking for a passionate Head Host/Hostess to join our team!

Your Mission

As part of the Big Mamma Floor team, your mission will be to:

• Greet and seat guests, allocate tables and accommodate walk-ins

• Master our bookings system and ensure every enquiry is managed efficiently

• Solve problems proactively when bookings or service don’t go as planned

• Work closely with the Reception Supervisor and support onboarding and training the host team

• Maintain cleanliness, organisation and health & safety standards across the floor

• Create memorable moments for guests with a warm, friendly and professional attitude

About You

The ideal candidate can demonstrate:

• Big smile and passion for Italian food

• High energy, proactive attitude and team spirit

• Excellent customer service, leadership and communication skills

• Knowledge of online booking systems (SevenRooms is a bonus)

• Previous experience as a Head Host/Hostess in a busy restaurant

• Flexible availability, including evenings and weekends

Our offer to you

• Permanent, full-time role: £17.21/hour total package (base pay + tronc)

• Daily staff meals served family-style

• 15% employee discount in all UK & Ireland restaurants

• £500 referral bonus for recommending a friend, T&Cs apply

• Mental health & wellbeing support

• Earned Wage Access - unlock your pay between paydays

• Regular training & career growth opportunities

• International mobility with opportunities to work across the group

Big Mamma Ltd is an equal opportunity employer. We are committed to creating an inclusive environment and do not discriminate based on age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by applicable law.

#joinbigmammauki

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City).

Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.

Take the lead with La Squadra as JUNIOR SOUS CHEF in London 🇬🇧

With Big Mamma’s rapid expansion, for our restaurants in London we are looking for a talented Junior Sous Chef who will become the leader and Chef of tomorrow.

Your main tasks:

FROM CREATION TO PLATE EXECUTION

• Participate in the menu change process alongside the Executive Chefs, contributing to a unique culinary experience.

• Speed and precision at the pass will be your hallmark.

• Ensure every dish is perfect, adhering to the Group's recipes and standards.

OPERATIONAL EFFICIENCY

• You are the Chef’s right hand, ensuring everything is impeccable: compliance with hygiene standards, a well-organized team, and checks always aligned with objectives.

• Manage Food Costs like a true leader: zero waste, flawless inventories, and always on-time orders.

• Plan, organize, and lead the brigade with energy and precision.

SUCCESS IS BUILT ON TEAMWORK

• Train and support your team daily, sharing passion and professionalism.

• Build your Squad: your leadership creates harmony and makes the workplace stimulating and positive.

Our offer:

• Highly competitive salary

• Full time role

• 2 consecutive days off per week

• 28 days paid holiday per year

• Pension scheme

• Permanent contract

• Meal on shift: we serve the staff meal before the lunch and dinner shift

• Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends

• Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities.

• Geographical mobility in UK & Europe across all our venues

• And much mooore!

BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law.

#joinbigmammauki

Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City).

Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers.

Join the Squadra as Floor Manager @ Hamburg 🇩🇪

Due to our exciting expansion across the Germany (and beyond), we are looking for a dynamic Floor Manager to join "Edmondo" Squadra in Hamburg. In this key role, you will have the opportunity to drive the success of your trattoria while embracing and upholding our core values: authenticity, excellence, meritocracy, and entrepreneurship.

You’ll embody our core values of excellence, meritocracy, entrepreneurship, and authenticity in your day-to-day work. Reporting to the General Manager, your main areas of responsibility will include:

Main Responsibilities:

• Service Quality: Guarantee excellence, consistency, and speed of service in line with Big Mamma’s standards.

• Guest Experience: Supervise a warm and attentive welcome for all guests.

• Restaurant Performance: Optimize table turnover and ensure average spend meets set targets.

• Operational Flow: Ensure smooth daily operations on the floor.

• Hygiene: Maintain high cleanliness standards in the dining area.

• Cost Control: Identify ways to optimize labor costs related to front-of-house operations.

• Team Scheduling: Manage team rosters and shift planning.

• Stock Management: Oversee wine, dishware, and uniform inventory and orders.

• Cash Handling: Be responsible for the cash register.

• Equipment Maintenance: Ensure the proper upkeep of all front-of-house equipment.

Team Success:

• Recruitment: Approve new hires and oversee onboarding of new team members.

• Training: Lead daily training sessions and share the Big Mamma vision with your team.

• Team Cohesion: Foster a positive and inclusive work environment.

• Cross-Team Collaboration: Encourage strong coordination between kitchen, bar, and front-of-house teams.

• Partnership with Assistant Manager: Work side by side with your Assistant Manager at least once a week to ensure smooth service.

Our offer:

• Competitive salary

• Permanent contract - 42h/week with 2 days off consecutively

• A meal prepared daily with love by our Squadra and a discount in all our trattos.

• Numerous training and career opportunities

• Geographical mobility in Germany & Europe

• AND much more!

BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age or any other characteristic protected by law.

#JoinBigMamma